Frequently asked questions

Complete our provider application and credential verification process. Once approved, you'll gain access to provider pricing, product education, training resources, and clinical support to help integrate TRU Biologix products into your practice.

TRU Biologix products are available to licensed medical and aesthetic professionals, including physicians, nurse practitioners, physician assistants, registered nurses, and licensed aestheticians where permitted by state regulations. Verification may be required before ordering.

No. TRU Biologix products are sold exclusively through approved providers to ensure proper treatment planning, product selection, and patient education.

No. Approved providers can open an account without a large inventory commitment. Contact our team for current ordering requirements and promotional programs.

Contact TRU Support at support@trubiologix.com. Approved providers will receive login credentials by email to begin ordering.

MicronJet is an FDA-cleared intradermal microneedle delivery system designed to deliver regenerative and aesthetic solutions directly into the dermis with precision, comfort, and consistency. It helps improve absorption while minimizing patient discomfort and downtime.

MicronJet can be incorporated into treatment protocols designed to improve hydration, skin quality, texture, radiance, post-procedure recovery, and overall skin rejuvenation. Providers commonly pair it with regenerative skincare and biologic solutions.

Treatment frequency varies based on patient goals and provider recommendations. Many providers begin with a series of treatments spaced several weeks apart, followed by maintenance sessions as needed.

Training is strongly recommended to ensure proper technique, optimal outcomes, and patient safety. TRU Biologix offers clinical education and support for providers integrating MicronJet into their practice.

Follow the manufacturer's instructions for use and all applicable infection-control protocols. Single-use components should never be reused. Proper handling and storage help maintain performance and safety.

Exoblanc is a regenerative skincare line developed in South Korea that combines advanced ingredients including exosomes, PDRN, peptides, and other skin-supporting technologies designed to enhance skin recovery, hydration, brightness, and overall skin health.

Exosomes are naturally occurring extracellular vesicles that contain proteins, lipids, growth factors, and cellular signaling molecules. In aesthetic skincare, they are used to support the skin's natural repair and rejuvenation processes.

Exoblanc products are designed to support skin hydration, barrier function, post-procedure recovery, collagen stimulation, skin tone improvement, and overall skin rejuvenation.

Yes! Exoblanc products are commonly incorporated into post-procedure protocols following treatments such as microneedling, lasers, injectables, and other skin rejuvenation procedures to support recovery and optimize results.

Many Exoblanc formulations are designed to support compromised or sensitive skin. Providers should always evaluate individual patient needs and review ingredient information before use.

iLLUMA includes Luna, PN PRO, Crystal Rose and the NAD+ Booster. [confirm: line positioning and what sets it apart]

[confirm: compliant description of the NAD+ Booster's intended benefit and use]

[confirm: brief concern-to-product mapping for Luna, PN PRO, Crystal Rose and NAD+ Booster]

[confirm: recommended pairing and protocol, if applicable]

Elastic Lab PN Booster is a skin-rejuvenating treatment powered by polynucleotides and hydrating actives. [confirm: any detail you want to add]

[confirm: compliant explanation of PN and supporting actives — e.g. HA, adenosine — within your regulatory review]

[confirm: where Elastic Lab fits in a protocol and recommended sequencing]

Most patients experience minimal downtime. Temporary redness, mild sensitivity, or warmth may occur depending on the treatment performed and typically resolve quickly.

Patients should follow their provider's recommendations. Gentle cleansing, hydration, and sun protection are generally encouraged while avoiding potentially irritating products immediately after treatment.

Yes. Daily broad-spectrum SPF is strongly recommended following any aesthetic treatment to protect healing skin and support optimal results.

Results vary based on the treatment performed and individual skin condition. Some patients notice improvements in hydration and glow within days, while collagen remodeling and skin-quality improvements continue over time.

Approved providers can place orders through the provider portal or by contacting the TRU Biologix Support team at support@trubiologix.com.

Shipping occurs Monday–Friday with two-day shipments from FedEx. Tracking information is provided once orders are processed.

Yes! TRU Biologix provides product education, clinical integration guidance, and ongoing provider support to help practices successfully implement treatments.

You can contact the TRU Biologix Provider Support team by emailing support@trubiologix.com for assistance with orders, training, and clinical questions.