Beyond the Booster: Why Delivery Determines Results with Kristen Hanenian, APRN, ABAAHP
Kristen Hanenian explains why two patients can get very different results from the same in-office treatment, and why the patient, the treatment plan and consistent technique matter as much as the product. The session is for licensed aesthetic providers and covers patient selection, expectation setting, patient comfort and where the FDA-cleared MicronJet 600 intradermal needle fits in a practice.
Key takeaways
- Results are not driven by the product alone: Kristen frames every outcome around three factors working together, the product, the patient and the precision of the in-office technique.
- Patient requests have moved from correcting lines to overall skin quality: better-looking texture, radiance, elasticity and hydration. Her rule is to put skin quality first, as the foundation of the plan, before chasing volume.
- Consistency is the case she makes for the FDA-cleared MicronJet 600 intradermal needle: it attaches to a standard syringe, fits easily into a practice and reduces variability between treatment areas and between providers, so a patient gets the same standard of treatment when their usual provider is away.
- The patient experience is part of the result: patients who are comfortable are more likely to come back, stay on their plan and refer others, and the best plan only works if the patient is willing to continue with it.
- Set expectations early: these treatments are a process, not a one-and-done, and are no substitute for surgery. The happiest patients are the ones who understand that process from the consultation onward.
Chapters
- 0:00Welcome and speaker introductionsPlaying
- 3:43Why the same treatment looks different on two patientsPlaying
- 6:42Patients now ask for skin quality, not just volumePlaying
- 17:33The FDA-cleared MicronJet 600 intradermal needlePlaying
- 21:35Patient comfort and the treatment experiencePlaying
- 25:21Building a combined in-office treatment planPlaying
- 35:32Patient selection and setting expectationsPlaying
- 39:55Key takeaways and closePlaying
Questions answered in this session
Why does one patient get a great result from an in-office treatment while another sees only a modest change?
Kristen says clinicians usually blame the product, the concentration or the candidate, but technique is the variable that often gets missed. She asks providers to judge results by three factors together: the product, the patient and the precision of delivery in the office.
Watch from 4:09What is the FDA-cleared MicronJet 600 intradermal needle and how does it fit into a practice?
She describes it as a patented, FDA-cleared intradermal needle that attaches to a standard syringe, so it is straightforward to add to a practice. Its value, in her words, is precision: it reduces reliance on a 'perfect technique' every time and keeps treatment consistent between areas and between providers. It is used only by licensed providers following their own clinical protocols.
Watch from 17:37Why does patient comfort matter for long-term aesthetic results?
Kristen points out that patients remember the experience as much as the outcome. A more comfortable visit means patients are more likely to return, keep to their plan and refer others, and a plan only works if the patient is willing to continue with it.
Watch from 21:35Who is the ideal candidate for skin-quality treatments?
In her view, patients who are starting to notice changes in their skin quality, such as crepey-looking skin around the eyes or a loss of elasticity or smoothness, do best because they come in early rather than chasing advanced changes. She sees few patients who would not benefit, but says expectations must be set for every age group from the 20s to the 80s.
Watch from 35:32How should providers set expectations for skin-quality treatments?
Kristen recommends a thorough consultation and informed consent that makes clear these treatments are not a substitute for surgery and are a process rather than a single visit. She says the happiest patients are the ones who understand that the aim is to support the quality of their skin over time.
Watch from 36:45
