Privacy Policy

At TRU Biologix (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit www.trubiologix.com or interact with our products and services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

• Name, email address, phone number, and professional details when you fill out contact forms, request product information, or register for training.

• Payment details (processed securely via trusted third-party providers).

• Any messages, inquiries, or feedback you send us.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and device information

• Pages visited, time on site, and referring URLs

• Cookies or similar tracking technologies (see Section 7)

2. How We Use Your Information

We use your information to:

• Provide and improve our website, products, and services

• Respond to your inquiries and support requests

• Process transactions and send related communications

• Send educational, clinical, or marketing content (with your consent)

• Comply with legal obligations and prevent fraud or misuse

3. Legal Basis for Processing (EU/EEA Visitors)

If you are located in the European Economic Area (EEA), we process your information under one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

4. How We Share Information

We do not sell your personal data. We may share it only with:

• Service providers assisting in website operation, email communication, or secure payment processing

• Regulatory authorities, when required by law

• Authorized business partners (only with your explicit consent)

All partners and service providers are required to protect your data and process it only according to our instructions.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
When no longer needed, your data is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications

• Object to or restrict processing under certain circumstances

To exercise these rights, contact us at privacy@trubiologix.com.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content.
You can disable or manage cookies through your browser settings.
For more details, please review our Cookie Policy (if applicable).

8. Data Security

We use industry-standard technical and organizational measures to protect your data — including encryption, access control, and secure storage systems.
While we strive to ensure full security, no method of Internet transmission is entirely risk-free.

9. International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed on servers located in the U.S. or other countries.
We use appropriate safeguards, including standard contractual clauses, to ensure compliance with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with an updated “Last revised” date.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us:

TRU Biologix
📧 privacy@trubiologix.com
🌐 www.trubiologix.com